Soft & Comfy
Bed Sheet

FAQ

Below are some of the more common frequently asked questions from our customers. If you do not find the answer you are looking for and have any question at all for us please do not hesitate to contact us. If you have a question and would like to give us a call please just click here.
 

Q1. Is there a minimum order?

  1. There is no minimum order. The minimum order therefore is one (1) of any unit.
 

Q2. What are your delivery options?

  1. We deliver throughout Peninsular Malaysia and East Malaysia. All shipping charges are included.
 

Q3. What are your payment options?

  1. We take payment using the following options:
    1. Credit/debit card including Mastercard and Visa
    2. Fund Transfer (local banks)
 

Q4. Are your card processing methods secure?

  1. Card transactions are processed by eGHL secure servers. We do not capture card details on our own site. We do not retain your card details in any format.
 

Q5. How do I know if my order has been received?

  1. You should receive an email confirmation from eGHL once your payment has been made. If you do not receive any type of confirmation via email, please notify us at info@narzuta.com.my
 

Q6. What if my delivery doesn't arrive when expected?

  1. The cut off time for orders to be processed for next day delivery is 2pm Monday to Friday.
  2. Orders received by us after 2pm will be processed on the next working day. Where orders are received fall on weekend or public holiday, they will be processed on the next working day.
  3. Your goods are shipped with a third party courier usually ABX EXPRESS. In the unlikely event that a problem occurs with your delivery, or you do not receive your goods when expected, please contact us between 9am and 5pm Monday to Friday email: info@narzuta.com.my and we will track your order immediately.
 
 
 
High Quality


 
Satisfy Customer


 
Reasonable Price


 
Eco Products


 
Comfortable Lifestyle
 
 
Sleep Is A Big Matter In Life
Quality is always our priority, our
company’s core value is to bring a
healthy, enjoyable and...
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Contact Us
  helenlim1204 / Narzuta
  +6016-778 5028
  info@narzuta.my
  +6016-778 5028
 
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